Job Posting

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Industry: Banking
Job Title:  Receptionist/Administrative Assistant
Location:  Vancouver, BC
Description: Provides receptionist services and administrative support.

Responsibilites:

• Provide reception services, which includes: front line point of contact for all visitors; back-up telephone answering; mail and courier receipts and deliveries
• Provide administrative support, which includes: working with team as required including the preparation of client letters/proposals and presentation/promotional materials; assist with various assignments and projects (e.g. client events, periodical branch staff training seminars, etc.)
• Issuance of cheques
• Mail statements to clients
• File

Qualifications and Requirements:

• Minimum of one year’s proven relationship support experience or equivalent
• Strong communication, organizational, analytical and customer service skills
• Proficiency with personal computers as well as pertinent mainframe systems, including familiarity with Word, Excel Spreadsheets and Power Point

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Industry:  Banking
Job Title:  Customer Service Representative
Location:  Vancouver, BC

Position Summary: 

• Transactions processed quickly. Questions addressed accurately. Solutions proposed resourcefully – you perform all this and more as a front-line customer service expert in this progressive, highly visible role that’s perfect for students and those ready to experience the challenges of the financial industry. In addition to a high school diploma and 1 year’s general banking experience, you enjoy soliciting sizing up sales opportunities, the ability to provide professional over-the-counter service and the desire to initiate new business through referrals. You’ve also completed relevant CSR product knowledge courses and possess cash handling experience.

Responsibilites:

• Accept and process deposits, payments, cheques and other transactions according to established procedures and performance standards with speak and accuracy
• Acquire and maintain current knowledge of company products and services.

Qualifications and Requirements:

• Minimum of high school diploma or equivalent experience
• Minimum of one year's continuous proven experience as a Customer Service Representative, preferably in a banking environment or equivalent
• Strong customer service ability with demonstrated analytical and communication skills
• Positive customer service attributes and an ability to project a friendly and courteous image to the public
• Good interpersonal skills required to maintain good rapport with customers and other branch staff

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